First time rider?
- First timers must arrive 10-15 minutes before class time.
This is for the safety of all of our members and staff.
- The studio opens 15 minutes prior to class start time. Please use this time to get familiar with check-in process, shoe rentals/sizing, locker space, bike setup, etc.
How do I book a class?
You can book through our app and/or our website.
Is there an age/height requirement to ride?
- Yes, you must be at least 4’11” and at least 13 years old to ride.
- If you are under the age of 18, a parent or guardian must sign a waiver before your first ride.
Is there a weight limit to ride?
- Yes, 300 lbs is the MAX user weight limit for our Schwinn ZS Bike.
- This is NOT a studio policy, but a manufacturer safety precaution for all of our members and staff.
- If you have any additional questions or concerns on this matter, please feel free to call or email.
Do I need spin/cycling shoes for class?
- Yes, you do need spin shoes with SPD cleats to clip in on the bikes.
- FIRST TIMERS, we offer complimentary VIBE spin shoes for your first class.
- After your first ride, you can rent a pair of VIBE spin shoes for $2.00.
- We also sell TIEMS, our favorite brand of spin shoes, readily available for you to purchase in the studio! (Ask any Vibe Employee and we’ll get you settled)
Do you have showers?
Yes, we have one shower, along with a “freshening up” area in the women’s restroom.
Do you have drinking water at the studio?
Yes, we have an RO filtered water dispenser, where you can fill up your own water bottle, along with an ice machine with RO filtered water. We also have Essentia bottled water for sale in the studio.
How do I cancel a class?
Easiest way to cancel a class is through our app, but you can also call the studio and cancel your upcoming class with the front desk at (432) 218-6422.
What is your cancellation policy?
- Please cancel your bike/class through the app before 7pm the day before the class to avoid being marked a “no show”. Bikes/classes that are canceled later than 7pm the evening before class will be charged $15 for late cancellation.
- Failure to notify for cancellation of class will result in a $20 no show fee and unfortunately the class credit will be lost.
Do you offer group bookings and/or private rides?
YES! A group ride is great for birthdays, wedding parties, corporate events, and so much more! *Ask any of your #vibesquad for deets
Any questions left unanswered?
- Please email us at info@myvibecity.com
- Call us at # (432) 218-6422
- Ask any Vibe Employee in the studio and we gotcha babe!
How to prepare.
- Make sure to eat a small snack before class and drink plenty of water.
(protein bars available for purchase in studio)
- Arrive with enough time to say hello to your #vibesquad and to set up your bike.
What to expect.
- Our front desk and instructors are trained to set you up on your bike safely.
Please ask for assistance if needed.
- Vibe is a 45 min full body workout of rhythm-based riding. It’s an intense, fun, roller coaster of emotions kind of workout. You will ride to different beats, learn fun choreo, and challenge yourself in all the ways to make you want to come back!
